Payment Policy
Business Name: Xuduvu
Business Address: 3736 Longhorn Ln, Evans CO 80620, United States.
Phone: +1 415 555 8675
Email: contact@xuduvu.store
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (Mountain Time, MT)
Xuduvu provides secure, convenient payment options for our lifestyle and home products.
1) Accepted Payment Methods
PayPal
Fast checkout using your PayPal account.
Eligible transactions may be covered by PayPal Buyer Protection.
No surcharges added by Xuduvu (your bank or PayPal may apply its own fees).
Credit/Debit Cards (processed by Stripe)
Accepted: Visa, MasterCard, American Express, Discover.
Processed by Stripe (PCI DSS compliant).
Xuduvu does not store full card numbers or CVV.
Not accepted at this time: cash, checks, bank transfers, or buy-now-pay-later methods.
2) Currency & Customer Location
All transactions are processed in U.S. Dollars (USD).
We currently accept orders and payments within the United States only.
3) Payment Timing
Orders must be paid in full at checkout, including any applicable shipping charges and taxes.
For card payments, your bank may place a temporary pre-authorization hold at checkout. The final charge is captured when your order is confirmed for fulfillment.
Billing descriptor: Charges may appear on your statement as “XUDUVU” or “XUDUVU*”.
4) Payment Security
SSL/TLS encryption protects all payment transmissions.
Payments are processed by PayPal and Stripe (PCI DSS compliant).
Xuduvu does not collect or store full card numbers or CVV; tokenization is used by the processor.
Fraud prevention: Orders flagged as high-risk may require identity or address verification before fulfillment. We’ll contact you if additional steps are needed.
Data privacy: For details, see our [Privacy Policy].
5) Sales Tax
Applicable state and local sales tax is calculated and shown at checkout based on your shipping address.
The total order amount (including tax) is displayed before you confirm payment.
6) Refunds
Refunds are issued to the original payment method whenever possible. If the original method cannot be processed (e.g., closed account), we may issue store credit.
PayPal refunds return to your PayPal account.
Stripe refunds return to your original card.
For eligibility and timelines (including inspection and posting times), please see our Return & Refund Policy.
7) Payment Assistance
If you experience issues during checkout:
Email: contact@xuduvu.store
Phone: +1 415 555 8675
Typical reply time: ~2 business hours during support hours (Mon–Fri, 9:00 AM – 5:00 PM MT).
8) Quick Reference Table
| Payment Method | Accepted | Xuduvu Surcharge | Notes |
|---|---|---|---|
| PayPal | Yes | No | Buyer Protection on eligible transactions; your bank/PayPal may apply its own fees |
| Credit/Debit (Stripe) | Yes | No | Visa, MasterCard, Amex, discover; processed by Stripe (PCI DSS compliant) |
For shipping timelines, fees, and delivery areas, see our Shipping Policy.
For returns, exchanges, and refund timelines, see our Return & Refund Policy.
For data handling and privacy, see our Privacy Policy.
